Return Policy

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return eligible items under the terms outlined below:

Return Window

You may return most new, unused items within 14 days of delivery for a full refund.

Eligibility for Return

• Items must be unused, unopened, and in original condition and packaging
• Custom-made or personalized products (e.g., 3D-printed samples or designs) are non-refundable
• Shipping costs are non-refundable

How to Initiate a Return

To start a return, please contact us at [your support email] with:

• Your order number
• A brief explanation of the reason for return
• Photos if the item arrived damaged

We will provide you with return instructions, including the return address. You are responsible for the return shipping cost unless the return is due to a damaged or incorrect item.

Refund Processing

Once we receive and inspect the returned item, refunds are processed within 5–7 business days back to your original payment method.